Junior Application Support Engineer

Location: Leeds
Date Posted: 25/06/2021
Salary: £25,000 - 30,000
Expires: 25/06/2022
Function: Development
Role Type: Permanent

Junior Application Support Engineer

We are currently working with a rapidly growing organisation that provide services which improve the lives of millions of people across the UK.

They are currently looking to hire a Junior Application Support Engineer.

The successful candidate will be part of a busy Service Desk which is growing in line with business growth. You will get exposure to Cloud technologies such as Azure, DevOps practices such CI/CD, automation, scripting, and work alongside a fast-paced development team throughout the software development life cycle.

You will provide support to the first line support and engineers and development teams with application support issues and closely monitor key systems reacting to incidents in a pro-active manner.

The incidents could be application errors, infrastructure issues and security incidents. You will work with tools such as New Relic, ELK and Jira to trouble shoot issues along side getting exposure to Azure.

You will be part of the Service Desk Team who all departments of the business and IT engage with and will require good communication skill both written and verbal.

Key Skills:

  • The ability to work with developers supporting in house applications.
  • Experience in using C#, .NET, or a similar programming language.
  • Experience of writing/using SQL to analyse business critical data stored in databases.
  • Operational system monitoring using tools such as New Relic.
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